Customer help

Support for downloads, installs and licence keys

Find answers to common questions or contact LC Productions for help with an order, download, installation issue or licence key.

Frequently asked questions

Which Windows versions are supported?

Each product page lists its supported Windows versions. Most current apps target Windows 10 and Windows 11 64-bit.

How do free trials work?

Paid apps can offer a 7-day trial so customers can test the software before activating a full licence.

What happens after purchase?

Customers should receive payment confirmation and a licence key by email once checkout is complete.

Can I reinstall my app?

The live site should include licence recovery instructions for customers who change PC or reinstall Windows.